Privacy Policy

1. Introduction

SocialAngel Services Private Limited ("SocialAngel", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, process, store, and share your information when you access or use our platform, including the website https://www.socialangel.org, mobile applications, social media channels, and services (collectively, the "Platform").

2. Scope of This Policy

• What personal information we collect
• How we collect it
• How we use and share your information
• Your rights and choices
• Our security practices
• How you can contact us for concerns

3. What Information We Collect

A. Personal Information

• Name, address, phone number, email ID, gender, date of birth
• ID details (e.g., Aadhaar, PAN) for verification
• Financial info: UPI, bank details, masked card info
• Social profiles (for login)
• Communications & feedback

B. Technical/Non-Personal Info

• IP address, browser, OS, device info
• Clickstream data, session logs
• Cookies, Meta Pixel, Google Analytics

4. How We Collect Your Information

• Directly from you via forms, campaigns, support
• Automatically through cookies, log data
• Third parties like Razorpay, Cashfree, Digio, Facebook, Google, analytics providers

5. Purpose of Collection and Legal Basis

6. Anonymity Options

You can choose to donate anonymously. We’ll still retain data for backend and legal use.

7. Sharing of Information

We may share data with:

• Vendors: Razorpay, Cashfree, Paytm, Digio, AWS, Meta, Google Analytics, etc.
• Internal teams and partners for processing
• Regulatory authorities where required
• Successor entities in case of mergers

We do not sell your personal information.

8. Social Media, Mobile Services, Messaging

• Facebook/Google login fetches public profile data
• Meta WhatsApp API, Twilio, Mailgun used for communication
• Apps may request permissions (location, camera, etc.)

9. Cookies, Analytics & Tailored Ads

• Used for login, personalization, performance, ads
• Ad networks may use your data for retargeting
• Control cookies via browser or Do Not Track/GPC settings

10. Data Retention

We retain your data:

• As long as your account is active
• Up to 5–7 years for legal reasons
• Longer if anonymized for research

11. Your Rights

• Access, correction, deletion
• Withdraw consent
• Opt out of marketing
• Raise complaints

Write to privacy@socialangel.org

12. Data Security

• SSL, 2FA, secure cloud infrastructure
• Access logs, firewalls, encryption
• We notify users of major breaches

13. Children’s Data

Not intended for users under 18 unless consented by guardian for beneficiary purposes.

14. Third-Party Links

We’re not responsible for external site practices. Please review their policies.

15. Unsubscribe & Opt-Out

• Use the unsubscribe link or contact support
• Essential transactional alerts will continue

16. Data Deletion Policy

Full deletion isn’t possible (e.g., tax or compliance records), we anonymize or restrict access to such data.

Here is the link for Data Deletion Policy page

17. Grievance Redressal

Name: Deepak Sharma
Email:grievance@socialangel.org
Phone: +91-0120-4504797
Address: Office No.608, I-Thum Tower A, Sector 62, Noida, Uttar Pradesh - 201301, India
Working Hours: Monday-Friday, 9:00 AM - 6:00 PM

18. Changes to This Policy

We may update this Privacy Policy periodically. Major updates will be communicated via website/email. Continued use implies your consent to the changes.

19. Contact Us

📧 Email:privacy@socialangel.org
🌐 Website:https://www.socialangel.org
📍 Address: Office No.608, I-Thum Tower A, Sector 62, Noida, Uttar Pradesh - 201301, India